Private Policy
Refund And Cancellation Policy
This refund and cancellation policy outlines how you can cancel or seek a refund for a
product / service
that you have purchased through the Platform. Under this policy:
Your privacy is very important to us. I can't provide specific privacy policies for
Digital Five Star Packers and Movers since I don't have access to real-time data or
information about this specific company. However, I can outline what a typical privacy
policy for a company like Digital Five Star Packers and Movers might include:
-
Cancellations will only be considered if the request is made 4 days of
placing the order. However,
cancellation requests may not be entertained if the orders have been
communicated to such sellers /
merchant(s) listed on the Platform and they have initiated the process of
shipping them, or the
product is out for delivery. In such an event, you may choose to reject the
product at the doorstep
- DIGITAL FIVE STAR PACKERS AND MOVERS does not accept cancellation
requests for
perishable items like flowers, eatables, etc. However, the refund / replacement can
be made if the
user establishes that the quality of the product delivered is not good.
- In case of receipt of damaged or defective items, please report to our customer
service team. The
request would be entertained once the seller/ merchant listed on the Platform, has
checked and
determined the same at its own end. This should be reported within 4 days of
receipt of products.
In case you feel that the product received is not as shown on the site or as per
your expectations,
you must bring it to the notice of our customer service within 4 days of
receiving the product. The
customer service team after looking into your complaint will take an appropriate
decision.
- In case of complaints regarding the products that come with a warranty from the manufacturers,
please refer the issue to them.
- In case of any refunds approved by DIGITAL FIVE STAR PACKERS AND MOVERS, it will
take 4 days for the refund to be processed to you
Return Policy
We offer refund / exchange within first 4 days from the date of your purchase. If 4 days
have passed
since your purchase, you will not be offered a return, exchange or refund of any kind.
In order to become
eligible for a return or an exchange, (i) the purchased item should be unused and in the
same condition as
you received it, (ii) the item must have original packaging, (iii) if the item that you
purchased on a sale,
then the item may not be eligible for a return / exchange. Further, only such items are
replaced by us
(based on an exchange request), if such items are found defective or damaged.
You agree that there may be a certain category of products / items that are exempted from
returns or
refunds. Such categories of the products would be identified to you at the item of
purchase. For exchange
/ return accepted request(s) (as applicable), once your returned product / item is
received and inspected
by us, we will send you an email to notify you about receipt of the returned / exchanged
product. Further.
If the same has been approved after the quality check at our end, your request (i.e.
return / exchange) will
be processed in accordance with our policies.
This is a general overview, and the actual privacy policy for Digital Five Star Packers
and Movers may include additional details specific to their operations and legal
requirements. For the most accurate information, it's best to consult the company's
official website or contact their customer service directly.
India
